WorldLimo prides itself in making sure your travel experience exceeds your expectations. We stand on the promise of providing the ultimate in customer satisfaction, and are dedicated to accommodating the individual needs of each of our clients.
Staying Connected
Communication is vital in today's society and essential to WorldLimo. WorldLimo invites you to open a Corporate Account and experience all the impeccable amenities and travel benefits we provide. With our online services, convenience is at your finger tips. You can create and modify personal profiles, create a new reservation or modify and existing one, get account information and more. Getting assistance with these online services is also available with WorldLimo's Live Chat feature. You can be connected with one of our professional representatives any time of day or night.
WorldLimo looks to be the innovators of the black car industry. Thinking and looking ahead to foresee the needs of every client, WorldLimo offers customized services to assist you in making all of your accommodations a seamless effort. When your schedule limits your time, you can count on WorldLimo's Air-Jet service to provide concierge service in assisting to make all of your private accommodations.
Quality Assurance
Our dedication to providing the highest quality of service is evident by the procedures enforced by our quality assurance management team. Some of our implemented practices include:
- Specialized training engaging all chauffeurs in sessions focusing on driver knowledge and practices in the areas of passenger and vehicle safety.
- All Vehicles undergo intensive inspections to ensure passenger comfort and safety.
- All customer service reservationists are monitored on a daily basis and all calls are screened to ensure each call is handled with the utmost professionalism and courtesy.
- We encourage customer participation in our World Class Survey program which measures our level of meeting customer expectations.
- Incident Report
Billing
We also offer a myriad of management tools tailored to your business culture and information requirements, maximizing your company's control. Our bill reporting allows online viewing of voucher images, and we feature billing via direct bill, credit voucher, corporate travel card or any major credit card. Plus, multi-level statement detail is available for your perusal via the internet.
Open an Account
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